Domestic Telegraph
SPECIAL TELEGRAPH SERVICES
FAST TELEGRAPH
It is an additional service that contains delivering the telegraph to its addressee within 6 hours as of its acceptance and this service is charged as two fold of normal telegraph.
THE TELEGRAPH THAT IS DELIVERED TO ITS ADDRESSEE IN PERSON
It cannot be delivered to someone apart from its addressee. It is just delivered to its addressee
THE TELEGRAPH THAT IS REQUESTED TO BE DELIVERED IN A DEFINITE DAY AND HOUR
It is an additional service that contains delivering the telegraph to its addressees in definite days and hours requested by the sender. The posts, the destination of which is village, are not accepted with this additional servicez.
THE TELEGRAPH HAVING AN ANSWER
This service provides the addressee to be paid by the sender the fee of the telegraph to be sent to himself/herself as an answer. The telegraph having an answer is not accepted by charging the fee from the addressee. This service is charged as two fold of the total fee including the additional services during the acceptance. The right to reply is used by submitting to any PTT Office by addressee within 3 months and after this period, the right to reply cannot be used. The right to reply is used for just one telegraph and no settlement of account is performed. The original telegraph or its copy which is sent to PTT Office by addressee is kept in PTT Office.
POST RESTANT TELEGRAPH
It is delivered to its addressees in PTT Offices by processing according to the Article 39 of this Regulation.
THE WAY OF WIRING TELEGRAPH
OverInternet
You can use the "Online Services" menu of our web site or Click . If you are not a subscriber of e-telegraph you should use "Retail Customer Entry" but if you are a subscriber of e-telegraph, you should use "Subscriber Entry" and enter the related information. Then PTT Official transmits the telegraph over the automation system to destination PTT Office and it is delivered to the addressee by PTT Official.
The telegraphis accepted in PTT Offices and it is transmitted over "Telegraph Automation System" and then it is delivered to its addressee by PTT Official.
The telegraphs mentioned below are accepted in PTT Offices by controlling the identification card of the sender and getting signature from the sender. They cannot be sent over internet.
Through PTT Offices
The telegraphs to the advantage or disadvantage of the addressee materially and morally.
The telegraphs contrary to general morals and manners.
The telegraphs containing insult, threat and crime.
The telegraphs containing words, terms, figures or letters that are not used as their normal meanings and fake words orthe figures expressing a secret meaning and the telegraphs written by a code.
The telegraphs written by a foreign language.
Over Fax telegraph or Fonotelegraph Service
Youcan call the Fonotelegraph Service numbered 444 1 788 or you can transmit your telegraphs to the Fax telegraph Service if you have a fax machine in order to make your telegraph written. Then this telegraph is transmitted to destination PTT Office over the automation system by PTT Official and it is delivered to its addressee.
TYPES OF THE TELEGRAPH
There are two kinds of telegraphs named "Official Telegraph" and "Special Telegraph".
OFFICIAL TELEGRAPH
It is sent by official bodies. These telegraphs must be written on letterhead with official seal and signed by sending authorities. The telegraphs that are not written on letterhead with official seal and are not signed by sending authorities shall not be accepted.
SPECIAL TELEGRAPH
It is a type of telegraph which is sent by real and legal persons except the official bodies.
TELEGRAPHS THAT SHALL BE ACCEPTED WITH MENTAL RESERVATION
Mental Reservation
It is a process which contains warning of the sender about the possibility of any delay in the circumstances mentioned below:
- The telegraphs to be sent to PTT Offices, the works of which are finished up or about to finish.
- The telegraphs, the addresses of which consist of just the name and surname of the addressee and the telegraphs, the addresses of which are insufficient.
- The telegraphs that are persisted to be accepted despite of containing the addresses of the persons living in big cities without the names of neighbourhood, street and the numbers of door, apartment and floor.
- The telegraphs which are sent to the military and civil schools, troops, prisons and hospitals.
- The telegraphs which are sent to post boxes.
- The telegraphs, the addresses of which are the places apart from the provinces and districts, and the villages.
- The telegraphs which are sent to the addresses that are closed on holidays.
- The urgent telegraphs which are sent within 6 hour-period before closure of the business day in state offices and the urgent telegraphs which are sent 6 hours before beginning of the business.
- If there is less than 24 hours for delivering the normal telegraphs which are requested to be delivered in definite day and hour and if there is less than 6 hours for delivering the urgent telegraphs which are requested to be delivered in definite day and hour.
These kinds of telegraphs are accepted with mental reservation via signing under the expression "PTT Corporation is not responsible for any delay" by the sender.
WIRING TELEGRAPH AND QUESTIONING
Warnings
- During wiring telegraph, the system produces a barcode with 13 digits and the customers must register this barcode in order to follow the notification.
- During wiring the telegraph over internet, due to need of determining the identification, the reason for incompletion of acceptance process is informed to the e-mail of the customer. Therefore, the customer must write a valid e-mail address and must check his/her message.
- The customer must fill in the "date box" numbered 2 in the "Additional Services Section" on "Telegraph Entry Screen" if he/she requests to send a telegraph which is requested to be delivered in definite day and hour. If the customer does not fill in the date section, the telegraph is refused and cancelled without delivery.